COVD-19 Symptom Check FAQ

En español.

Updated October 20, 2020

A. Who is required to complete a daily symptom check for Novel Coronavirus (COVID–19)?

All university employees, including academic, staff, and student employees working on-site at a UCSC property (leased or owned) are collectively referred to as "Applicable Employees" in this protocol. This protocol includes field work and guest faculty appointments.

B. What if I am working from home, but come on-site occasionally?

Visit the campus COVID–19 resource page, click on the Symptom Check URL, and complete a questionnaire each day that you intend to visit a UCSC property

C. Do I have to complete the questionnaire if I am working remotely from home?

No, this protocol does not apply to personnel working from home. If you are working from home and wish to Check for COVID–19 symptoms, visit the CDC COVID–19 symptom checking site.

D. Do student employees also need to complete the daily Student Symptom Check Questionnaire?

Yes, all students living in University sponsored housing or students who could be coming to any University location for on-site classes, support services, computer labs, or other facilities on campus must complete the daily Student Symptom Check Questionnaire prior to entering a UCSC property (leased or owned).

E. Must scheduled guests or campus visitors of the university participate?

Yes. They will be completing a Visitor Symptom Check Questionnaire. Visitors must observe and follow current public health orders or campus policies for COVID–19 safety.

F. What happens once I complete the questionnaire?

Upon completion and submission of the questionnaire, you will receive either a certificate of clearance to work on-site or a notice that you are not cleared to work on-site. This notice will be sent to your email account, your direct supervisor and the Symptom Check database. The notice will not provide symptom information. For contact tracing purposes, questionnaire responses will be stored in a private and secure database and purged after 90 days.

G. My questionnaire indicates that I am "Not Cleared," what shall I do?

  1. Contact your supervisor and inform that you did not receive clearance from the Symptom Check Questionnaire. You and your supervisor can discuss whether you are able to work remotely that day - or if you will need to take paid or unpaid time.
  2. Contact your health care provider for further assessment. After consulting with your medical provider, apprise your supervisor if you are “cleared” or “not cleared” to return to on-site work.
    1. If you don’t have a personal health care provider, you can schedule a virtual health visit at the following County of Santa Cruz link:

H. What if I don't have access to a computer, internet or smartphone at home?

Use Appendix A (English and Spanish) to conduct a preliminary daily COVID–19 symptom check prior to entering a UCSC property. When you arrive to the on-site work, immediately complete the online version of the Symptom Check Questionnaire.

I. Where can I access a printed copy of Appendix A?

Appendix A may be obtained at the following locations:

  • Baskin Engineering courtyard.
  • Coastal Campus - at the entry of the Coastal Sciences and Ocean Sciences Buildings.
  • Lick Observatory: Shane Building or the Maintenance Shop.
  • Physical Biological Sciences - at inner-courtyard entrances.
  • Residential campus (main campus) - at the guest parking kiosk at the base of the campus.
  • Scotts Valley Center - at the front reception desk.
  • Silicon Valley Extension - at the main entrance.
  • Westside Research Park - at the main entrance.
  • Print a copy or receive a copy from your supervisor.

J. What if I am a UCSC employee, but working at a non-UCSC location?

Follow the procedures of the facility or community that you are working within.

K. What should I do if I believe I have COVID–19 symptoms?

Per the Center for Disease Control (CDC): People with COVID–19 have reported a wide range of symptoms – ranging from mild symptoms to severe illness. Symptoms may appear 2–14 days after exposure to the virus. People with these symptoms may have COVID–19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms.

If you are experiencing any of these symptoms, contact your healthcare provider or 9–1–1, and do not report to the on-site UCSC property for work.

If you experience symptoms while you are at work and on a UCSC property:

  1. Immediately isolate yourself from others and wear a face covering if not already doing so.
  2. Contact your healthcare provider for further assessment.
  3. Notify your supervisor.

UCSC will maintain individual privacy of the COVID–19 Symptom Check reports. This information will not be maintained in your personnel file.

Supervisors must proceed with the reporting protocols per the UCSC Standard Operating Procedure for Responding to COVID–19 Confirmed or Exposure cases.

L. Will UCSC be conducting workplace temperature checks?

Not at this time. However, given the evolving nature of the COVID–19 health crisis, UCSC may eventually require temperature checks.

M. What steps will UCSC take when the campus is notified that an employee has been exposed to COVID–19 or has been confirmed to have COVID–19?

If an employee reports to their supervisor that they have been exposed to COVID–19 or have tested positive for COVID–19, the supervisor shall immediately report the case to the Campus COVID Symptom Check Officer, see Manager Procedures for COVID Incidents.

COVID–19 tests conducted through Student Health Services that result in a confirmed COVID–19 result, will be reported to County Public Health, as required.

Employees who may have been exposed to COVID–19, will be informed of any risks and proper measures to follow.

N. What if I was exposed to COVID–19 in the course of my work?

If an employee believes they may have been exposed to and/or infected with COVID–19 arising out of work and during the course of work-related duties, apprise your supervisor and the Office of Risk Services must be notified. Visit the Office of Risk Services Workers' Compensation Website, or call (831) 459–1787 for reporting and medical information.

O. As a supervisor, am I required to maintain the emails confirmations of my employees?

No. “Clearance” emails may be immediately deleted. “Clearance Not Approved” emails may be deleted following your contact with the employee.

P. Who should I contact for general questions regarding COVID–19?

Questions about this procedure may be referred to: