COVD-19 Symptom Check FAQ

En español.

Updated July 14, 2022

A. Who is required to complete a daily symptom check for Novel Coronavirus (COVID–19)?

As of Aug. 1, a symptom check questionnaire is only required if you work on site at a UCSC facility and experience COVID symptoms. This includes employees currently working a hybrid schedule, who occasionally come on site.

B. Must scheduled guests or campus visitors of the university participate?

As of Aug. 1, a symptom check questionnaire is only required for visitors if indicated by the program for all participants.

C. What happens once I complete the questionnaire?

Upon completion and submission of the questionnaire, you will receive either a certificate of clearance to work on-site or a notice that you are not cleared to work on-site. This notice will be sent to your email account and to your direct supervisor or program sponsor. The notice will not provide symptom information. For contact tracing purposes, questionnaire responses will be stored in a confidential and secure database and purged after 60 days.

D. My questionnaire indicates that I am "Not Cleared," what shall I do?

  1. Contact your supervisor and inform them that you did not receive clearance from the Symptom Check Questionnaire. You and your supervisor can discuss whether you are able to work remotely that day - or if you will need to take paid or unpaid leave.
  2. Contact your health care provider for further assessment. After consulting with your medical provider, apprise your supervisor if you are “cleared” or “not cleared” to return to on-site work.
    1. If you don’t have a personal health care provider, you can schedule a virtual health visit at the following County of Santa Cruz link:

E. What if I don't have access to a computer, internet or smartphone at home?

If you do not have online access at home, please call your direct supervisor if you are experiencing COVID-like symptoms.

F. Where can I access a printed copy of Appendix A?

Appendix A may be obtained at the following locations:

  • Coastal Campus - at the entry of the Coastal Sciences and Ocean Sciences Buildings.
  • Lick Observatory: Shane Building or the Maintenance Shop.
  • Residential campus (main campus) - at the guest parking kiosk at the base of the campus.
  • Scotts Valley Center - at the front reception desk.
  • Silicon Valley Extension - at the main entrance.
  • Westside Research Park - at the main entrance.
  • Print a copy or receive a copy from your supervisor.

G. As a supervisor, am I required to maintain the symptom check email confirmations of my employees?

No. “Clearance” emails may be immediately deleted. “Clearance Not Approved” emails may be deleted following your contact with the employee.

H. What if I am a UCSC employee, but working at a non-UCSC location?

Follow the procedures of the facility or community that you are working within.

I. What should I do if I believe I have COVID–19 symptoms?

Per the Center for Disease Control (CDC): People with COVID–19 have reported a wide range of symptoms – ranging from mild symptoms to severe illness. Symptoms may appear 2–14 days after exposure to the virus. People with these symptoms may have COVID–19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms.

If you are experiencing any of these symptoms, contact your healthcare provider, and do not report to UCSC facilities for work.

If you experience symptoms while you are at work and on at a UCSC facility:

  1. Immediately isolate yourself from others and wear a face covering if not already doing so.
  2. Contact your healthcare provider for further assessment.
  3. Notify your supervisor.

UCSC will maintain individual privacy of the COVID–19 Symptom Check reports. This information will not be maintained in your personnel file.

Supervisors must proceed with the reporting protocols per the UCSC Standard Operating Procedure for Responding to COVID–19 Confirmed or Exposure cases.

J. Will UCSC be conducting workplace temperature checks?

Not at this time.

K. What steps will UCSC take when the campus is notified that an employee has been exposed to COVID–19 or has been confirmed to have COVID–19?

If an employee reports to their supervisor that they have been exposed to COVID–19 or have tested positive for COVID–19, the supervisor shall immediately report the case to the Campus COVID Symptom Check Officer, see the UCSC Standard Operating Procedure for Responding to COVID–19 Confirmed or Exposure cases.

Positive COVID–19 tests conducted through Student Health Services and the campus on-site testing program will be reported to Santa Cruz County Public Health, as required.

Employees who are considered “close contacts” of a positive COVID-19 employee case will be informed of possible risks and proper measures to follow.

L. What if I was exposed to COVID–19 in the course of my work?

If an employee believes they may have been exposed to and/or infected with COVID–19 arising out of work and during the course of work-related duties, notify the supervisor and the Office of Risk Services. Visit the Office of Risk Services Workers' Compensation Website, or call (831) 459–1787 for reporting and medical information.

M. Who should I contact for general questions regarding COVID–19?

Questions about this procedure may be referred to: