Information on COVID-19 (coronavirus)

Campus status

Last update: April 9, 2020

UC Santa Cruz is providing remote instruction for spring quarter. There will be no exemptions for in-person instructional activities.

The campus will remain open. Most support services for students, including counseling, advising, and tutoring, will be delivered via Zoom.

UC Santa Cruz strongly urges students who are able to safely return to their permanent residence to do so as soon as possible, and plan to remain there for the remainder of the academic year. California's stay-at-home order allows for this travel.

There is one confirmed case of COVID-19 in the campus community. Please assist campus efforts in reducing community spread of COVID-19.

  • Employees: If you have tested positive for COVID-19, or were exposed to someone who tested positive, please email your supervisor and the Office of Emergency Services (Lisa Ehret, director) at oes@ucsc.edu. 
  • Students: If you've tested positive for COVID-19, please call Student Health Services at 831-459-2591 so that medical staff members are aware and coordinate care if needed.

Santa Cruz County announced its first confirmed case on March 7 and currently has 80 cases. People with questions about COVID-19 can call Santa Cruz County at 831-454-4242 between 8 a.m. and 6 p.m., Monday through Friday. Outside of these hours, people can call United Way of Santa Cruz County at 211 or text "covid19" to 211211.

Campus leaders are taking all appropriate measures to protect our community and closely following the guidance of our state and nation’s top health leaders to ensure we continue to support the safety and well-being of our students, faculty, and staff.

Recent announcements:

Read all campus messages

 Resources and updates

Health

  • For now, the most important thing is for you to do is stay home and seek medical care if you’re feeling sick, especially if you develop a cough or a high temperature. Students should call the Student Health Center at 831-459-2591 for instructions on self-care or to make an appointment. Information about after-hours care for students is available online. Employees should seek medical care through their health coverage.
    • Students: If you've tested positive for COVID-19, please call Student Health Services at 831-459-2591 so that medical staff members are aware and coordinate care if needed. 
    • If you have tested positive for COVID-19, or were exposed to someone who tested positive, please email your supervisor and the Office of Emergency Services (Lisa Ehret, director) at oes@ucsc.edu.
  • Any permanent residents of the United States returning from high risk level 2 or 3 countries are required to self-quarantine off-campus for 14 days. Contact Student Health Services at 831-459-2591 for information about self-quarantining, health monitoring and other support.
  • Student Health Services (including the medical services, pharmacy, laboratory, optometry, CAPS, CARE, and SHOP) will remain open for students who are local or remaining on campus.
    • Student Health Services, including CAPS, CARE, SHOP, and the health center, will be closed on March 27 for Cesar Chavez Day. 
      • Medical questions can be directed to the Nurse Advice line at 831-459-2591. 
  • Students in need of support can reach out to Counseling and Psychological Services. For faculty and staff, the Employee Assistance Program can provide personal counseling and support.
  • Prevent the spread of COVID-19 by:
    • Not shaking hands
    • Cleaning hands at the door and regularly washing your hands
    • Practicing social distancing: work or study 6 feet away from others
    • Disinfecting surfaces like doorknobs, tables, desks, and handrails
    • Increasing ventilation
    • Read full CDC Guidance

Instruction

  • The suspension of in-person instruction, lectures, discussion sections, labs, and studios is now extended to the full spring quarter. The campus also will continue with remote final exams at the end of spring quarter, June 8-12.
  • The instructional continuity working group has information online to support instructors to adopt a variety of tools for delivering class sessions in online formats, make changes to assessments and assignments that maintain alignment with learning goals, and respond to situations in which students may need to miss more significant amounts of class.
  • More information about recommended digital tools to use for remote instruction are available online
  • ITS has compiled a list of resources available to the campus community.

Research

  • Principal investigators (PIs) and their research groups/staff may only engage in essential on-campus research continuity activities with the specific approval of the Vice Chancellor for Research. Read more.
  • The Office of Research is providing more information for researchers on its website

Housing

  • In order to dramatically reduce the density on campus, UC Santa Cruz strongly urges students who can safely leave to do so as soon as possible. This will allow the remaining students who are not able to leave campus the recommended space for effective social distancing. Read more.
    • Students departing housing were asked to complete the Intent to Vacate form (form requires a UCSC account)
      • Students who have already returned to their permanent residence and need to request an extension to remove their belongings at a later date were asked to complete the Late Checkout form (form requires a UCSC account).
  • Read frequently asked questions about housing and dining. 

Campus Operations

  • The campus is not closing. Many campus operations, including student housing and dining, health services and research support operations, will continue to provide services, though some services may be modified as conditions change.
  • The campus will shift to having all facilities placed in after-hours security mode. This means that for all sites, including the residential campus, Coastal Science Campus, Westside Research Park at 2300 Delaware, UCO-Lick at Mount Hamilton, Scotts Valley Center, and Silicon Valley Center, doors will be locked 24 hours a day, seven days a week, and access to the facility will be limited to those essential employees who require access and have key/electronic access. This action reflects the need to adequately secure the campus through the period of the county and state directive to shelter in place and may be extended for public safety purposes.
  • Only those employees who must be on campus to maintain critical operations should come to the campus for the time being. Principal Officers should provide guidance on the minimal on-campus operations required during this time and communicate to their staff. 
  • The campus continues to be proactive in its efforts to promote higher levels of sanitation in heavily trafficked and public areas across campus. It remains vital that everyone on campus assist by taking several actions, such as social distancing; thorough hand washing to prevent the spread of disease; avoiding touching eyes, nose and mouth; refraining from shaking hands; washing hands thoroughly before and after traveling from place to place; and cleaning work surfaces in personal work stations. In addition, we are working to expand the locations and number of hand-sanitizing stations across campus.
  • Units are encouraged to work on business continuity planning.
  • Information Technology Services has established a resources page for the campus community. 
  • Campus events and events hosted in/on campus facilities should be canceled or postponed through the remainder of the spring quarter. No new events should be scheduled for the spring quarter. Event sponsors can contact the Office of the Campus Counsel to discuss considerations for event contracts. Information on commencement and guidance on summer event planning will be forthcoming. 
    • Discussions on how to manage commencement are underway and will be communicated soon.

Public Safety

  • Beware of coronavirus scams. Times of crisis are most opportunistic for nefarious hackers. Please be aware that scams and phishing emails are targeting people's growing fears of the coronavirus in order to steal their usernames, passwords, credit cards and other sensitive information. Criminal hackers and scammers have been sending fake coronavirus-themed emails with malicious attachments or links to fraudulent websites to trick people into revealing sensitive information, allowing access to their data or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.
  • Beware of employment scams. UC Santa Cruz police urge students to be aware of online employment scams, as authorities nationwide are seeing an uptick in student cases, especially with students studying remotely, with many looking for opportunities to earn some extra money.

Telecommuting

  • Only those employees who must be on campus to maintain critical operations should come to the campus until further notice. Principal Officers should provide guidance on the minimal on-campus operations required during this time and communicate to their staff. Guidance regarding operations after that date will be forthcoming. All others should work remotely.
  • For those unable to work remotely, and in order to support our employees during this unprecedented time, UC President Janet Napolitano has implemented new leave guidelines.
  • Where possible, campus departments should utilize Zoom (or alternative services) for meetings to reduce travel within the campus or between campus locations. For in-person meetings, social distancing practices should be followed. The guidance above related to gatherings involving more than 50 participants should also be used when making determinations about meeting alterations and cancelations.
  • ITS has compiled a list of resources available to the campus community.
  • If staff would like to forward their office phone to their personal home phone or cell, ITS is able to activate the External Call Forwarding for any person with a university extension. This service is provided at no charge in support of COVID-19 actions. To request this service, please open an IT Request ticket.
  • Ergonomics Tips for Remote Working (PDF) offers tips to follow to stay healthy and safe while working from home. 
  • The campus announced five important temporary system-wide emergency provisions to ensure the campus is maximizing the safety of community members while continuing to deliver on the educational and research mission.

Student Services

Many campus operations, including student housing and dining, health services and research support operations, will continue to provide services, though services are being modified as conditions change.

Service

Status

More info

Academic Advising

Academic Advisers are working remotely and are available for student consultations and appointments. See the link at left for information about making an appointment.

Making an Advising Appointment
Admissions

Due to COVID-19 concerns, Undergraduate Admissions has adjusted services. The Welcome Center and front counter at Hahn Student Services is closed until further notice.

For general inquiries, please send an email to admissions@ucsc.edu.

For campus tours inquiries, please email visits@ucsc.edu.

Admissions Website
Athletics and Recreation UC Santa Cruz Physical Education spring courses, Adventure Outings, classes and workshops have been postponed until further notice.
East and West Recreation Facilities Closed Athletics and Recreation Website
Outdoor fields, jogging path, hiking trails, west tennis and basketball courts and fitness multi-station Closed Athletics and Recreation Website
Bookstore

March 30–April 30
8:30 am to 5 p.m.

Closed Saturday and Sunday

The bookstore will be closed to walk-in shopping. Online orders can be picked up at the will-call window.

BayTree Bookstore Website
Express Store
March 30–April 30
8 a.m. to 5 p.m.
Closed Saturday and Sunday

The Express Store will remain open and will limit the number of individuals allowed inside at any time. Please put distance between yourself and other people (at least 6 feet).

Dean of Students
General services The Dean of Students Office has suspended in-person operations until further notice. It will continue to offer services and support on a remote basis. Dean of Students Website
Slug Support

Available to all students on a remote basis. 

Dean of Students Website
Dining Services
  • Colleges Nine & Ten Dining Hall open 6:30 a.m. to 11 p.m. daily
  • Crown/Merrill Dining Hall open 6:30 a.m.-8 p.m. daily
  • Banana Joe’s Monday through Friday 8 a.m. to 8 p.m.
  • College Eight Cafe Monday through Friday 8 a.m. to 5 p.m.
  • Terra Fresca C-Store, Monday through Friday 8 a.m. to 5 p.m.
Dining Services
At this time all other Dining Hall and Dining retail locations are expected to remain closed:
  • Cowell/Stevenson DIning Hall
  • Crown/Merrill Dining Hall
  • Porter/Kresge Dining Hall
  • Banana Joe's
  • Oakes Cafe
  • Perk Coffee Bar at Earth & Marine Sciences
  • Perk Coffee Physical Sciences Building
  • Perk Coffee Baskin Engineering
  • Stevenson Coffee House
  • Terra Fresca Restaurant
Closed Dining Services
These independently-operated cafes are closed during the "Shelter in Place":
  • Bowls by Cafe Brasil (at Porter College)
  • Iveta Cafe (at UCSC Quarry Plaza)
  • Global Village Cafe by Amazon Juices (at McHenry Library)
Dining Services
Financial Aid Financial Aid inquiries can be sent via email to finaid@ucsc.edu. Financial Aid Website
Health Center Starting March 16, the Student Health Center will provide care for illness and injury only. Preventive health visits and care for conditions that are not urgent will need to be obtained off-site or by telehealth options. Student Health Center FAQ
Information Technology Services
Computer Labs
The following computer labs are open 24/7 and available through Friday, March 20.
Libraries

 

McHenry Library and Science and Engineering Library

Both the McHenry Library and the Science and Engineering Library will be closed until further notice. Services that involve accessing or exchanging physical items will not be offered. All patron-facing services will focus solely on online or remote options. More information about resources and contacts are available at the Library Remote Access webpage.

University Library Website
Mail Services

Campus Mail Delivery continues. Please notify campusmail@ucsc.edu if your stop is closed.

Campus Mail Services Website
Registrar

Offices closed effective March 16
Business will be conducted via email, instant messaging, and telephone. 

Registrar's Office Status Page
Transportation and Parking Services

 

Campus parking

Please be advised that effective Wednesday, March 18, 2020 and until further notice, permit requirements for regular, non-reserved parking spaces on the residential campus, Coastal Science Campus and Westside Research Park will be temporarily suspended.

TAPS anticipates that this measure can not only help maximize social distancing on campus by allowing users to bypass the sales office or transit, but also ease any impacts and inconveniences that recent COVID-19 related responses might be having on people’s commutes or routines.

PLEASE NOTE, this does not apply to ADA Spaces, reserved spaces of any kind, ParkMobile or pay station spaces, fire lanes, or vehicles parked out of marked spaces. Noncompliance may result in citation.

Campus Transit Transportation and Parking Services will make every attempt to operate Campus Transit as scheduled, including bike shuttles. This situation is fluid and dynamic, however, and may necessitate adjustments to routes and service. If and when this should occur, TAPS will work to alert the campus community as soon as possible. TAPS Website
Permit Sales Office

Effective Wednesday, March 18, 2020 and until further notice, the Permit Sales office and Kiosk will be closed to the public.

Until TAPS is able to reopen for normal operations, all business must be conducted remotely and by US Mail. While TAPS will try to process all requests as expediently as possible, delays may occur.

For updates and more information about refunds, renewals, or other permit-related business, please see our FAQ page.

Metro

Metro customers can expect service disruptions and route cancellations starting Monday, March 16th, and until further notice. Monitor email, text alerts, and the METRO website daily for updates.

While Metro will try to provide as much service as possible, customers should consider using the Metro system for "essential" trips only, such as work and medical appointments. 

Metro Website
Registrar  Offices closed effective March 16
Business will be conducted via email, instant messaging, and telephone. 
Registrar's Office Status Page
Other UCSC Locations
Arboretum Closed Arboretum Website
Farm and Garden, and Alan Chadwick Garden Both locations are closed to the public until further notice in order to protect the health of our staff, students, volunteers, and other visitors.  CASFS Website
Seymour Marine Discovery Center Closed Seymour Marine Discovery Center Website
  • UC Santa Cruz strongly urges students who are able to safely return to their permanent residence to do so as soon as possible, and plan to remain there for the remainder of the academic year. The shelter in place orders allow for this travel. Exceptions to stay in campus housing beyond Sunday, March 29 will be made for students who meet one of the following: 

    • do not have access to alternate housing; 
    • have economic needs that do not enable them to return to their permanent residence; 
    • can not relocate due to personal health or safety considerations;
    • have permanent residences in areas highly impacted by COVID-19; 
    • have permanent residences that do not have the infrastructure needed to support remote learning; or
    • have other situations that should be considered on a case-by-case basis.
  • Students who have already left campus housing or plan to do so should remain at their permanent residence through the spring quarter, if possible.
  • Students who intend to remain in campus housing for the spring quarter are strongly encouraged to remain on campus and not travel over spring break.
  • As long as campus remains open, student support services will remain open. However, since the campus is working to minimize in-person contacts, there may be fewer in-person staff. Many services and activities will continue remotely, using Zoom, email, and phone. It’s best to check the website of the office you’re interested in to learn more.
  • College Student Life staff remain available and accessible in their local units. The Slug Support Office is still here to support you if you are experiencing financial hardship or other challenges including any related to COVID-19. Email deanofstudents@ucsc.edu to set up an appointment with Slug Support case managers.
  • Students unable to travel or return home during this time due to conditions in their destination or due to other health considerations where travel poses a risk may remain on campus.

International Students and Study Abroad

  • There are no campus-based study-abroad programs operating in the winter quarter, spring quarter, or spring semester 2020 to CDC Level 2 or 3 locations. The system-wide, UC Education Abroad Program (UCEAP) has canceled spring and summer 2020 programs in China, as well as its winter and spring programs in Italy and South Korea. UCEAP has also suspended spring 2020 programs in the Schengen countries in Europe, including Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Netherlands, Norway, Spain, Sweden, Switzerland. Read more. 
  • The Office of Global Engagement is providing more information for international students and scholars. Read more

Travel

  • All campus travel scheduled to take place prior to May 3 that does not comply with current shelter-in-place directives should be canceled or postponed.
    • All non-essential business should be canceled or postponed for the rest of the spring quarter.
    • Principal officers will provide guidance on any needed exceptions, though they must comply with other local and federal travel guidelines.
  • Any university travel to a country with a “Warning - Level 3, Avoid Nonessential Travel” or “Alert - Level 2, Practice Enhanced Precautions” designation must go through the campus approval process prior to travel.
  • Individuals are discouraged broadly from international travel due to the changing nature of US immigration policy, the rapidly evolving COVID–19 outbreak and its impacts. If you travel to a CDC Level 3 country, you will be required to quarantine for 14 days before returning to campus. Before returning to campus, undergraduate residential students who have recently traveled to affected regions should contact their college’s senior director in order to identify an appropriate quarantine facility. Because of the restrictions on returning to the US, and the rapidly changing COVID–19 situation, international travel is not advised.
  • In addition to the travel guidance outlined here, the previously communicated travel directives outlined by the UC Office of the President remain in effect.
  • Risk Services is providing more information relating to travel and for current travelers.

Principles of Community

In difficult times, our Principles of Community remind us of our core values.

Frequently asked questions

Question: Myself, my child or a member of my household had an interaction with someone who is now showing signs of COVID–19 (fever, cough, shortness of breath). How should I respond?

If you think you may have been exposed but you have no respiratory symptoms or fever, then you do not need a COVID–19 test. Continue to monitor yourself for symptoms, practice social distancing, and contact your health provider only if you develop symptoms. Work directly with your supervisor to determine the best plan for your continued work.

If a household member was in contact with a someone showing symptoms related to cold or flu, monitor the member of your home for symptoms.

In the meantime, practice good hygiene. Wash your hands, use hand sanitizer with at least 60% alcohol content, avoid large gatherings, avoid touching your face, cover your coughs and sneezes, and stay home when you’re sick.

Should I inform my supervisor if a member of my household was in contact with someone showing signs of illness?

If your household member was exposed to someone showing signs of fever, cough and shortness of breath, you may wish to monitor members of your household. If symptoms develop, notify your supervisor and work directly with them to develop a plan for your potential absence and eventual return to work.

However, if a member of your household was exposed to someone who tested positive for COVID–19, please notify your supervisor. Once notified, work directly with your supervisor to develop a plan for continuing your work.

Should I come to work if I have cold or flu symptoms?

For now, the most important thing to do is stay home and contact your healthcare provider if you’re feeling sick, especially if you develop a cough or a high temperature. Employees should seek medical care through their health coverage.

The following symptoms may appear 2–14 days after exposure.*

  • Fever
  • Cough
  • Shortness of breath

If you are experiencing symptoms:

 

More FAQs